2PM Services Privacy Policy
2PM Services is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect to how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at The Privacy Act | OAIC.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that could identify an individual. Examples of Personal Information we collect include name, address, email address, phone number, work experience and employee record information, including information provided during recruitment.
This Personal Information is obtained in many ways including interviews, correspondence, telephone and facsimile, email, via our website (www.2pm.com.au), from respective websites, media and publications, other publicly available sources and from third parties. We do not guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect Personal Information, we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or via email.
If you do not want us to collect, use or disclose your personal information, we may be limited in our ability to provide our services to you, including finding suitable work engagements with clients.
Sensitive Information
Sensitive information is personal information that includes information or an opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose;
- With consent or where required or authorised by law.
Third Parties
Where reasonable and practical to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Information collected from third parties may include a reference about you or the results of a criminal record check or work rights check.
Disclosure of Personal Information
Some of your Personal Information may be disclosed in a number of circumstances including the following:
- Potential and actual clients of 2PM;
- External providers, including overseas, used in providing our services to you, e.g. background checking agencies;
- Other third parties where there has been consent to the use or disclosure; and
Where required or authorised by law.
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse and loss, and from unauthorised access, modification or disclosure. Precautions include:
- No hard copy storage or archive.
- Taking reasonable steps to ensure overseas recipients are reputable and provide substantially similar privacy protections so that your personal information receives an adequate level of protection.
- Laptops are encrypted and centrally managed with remote wipe capability.
- Use of Windows Security, Microsoft encryption for data transfer and multifactor authentication for all Microsoft accounts.
- A data breach response plan.
When Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing or via email.
2PM Services will not charge any fee for an access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information we keep is accurate, complete and up-to-date. If you find that the information we have is believed to be out of date or inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
If you would like us to remove your details from our database, please advise us and we will remove them, subject to our obligations under the Privacy Act.
Policy Updates
This Policy may change from time to time and is available here on our website.
Privacy Policy Complaints and Enquiries
Please contact us via any of the methods outlined below with any queries or complaints regarding our Privacy Policy. We will respond as soon as possible. If you have made a complaint and are unsatisfied with our response, please contact the Office of the Australian Information Commissioner who may assist you further.
Phone: 03 6105 0546
EMail : [email protected]
Web: 2pm.com.au
Mail: Level 2/9 Elizabeth Street, Hobart, 7000
ABN: 49 104 263 158
2PM Privacy Officers are:
- Matthew Abbott – COO
- Kristy Nash – Operations Manager
Updated: July 2025
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