2PM Services is committed to providing quality services to you and this policy outlines our ongoing
obligations to you in respect to how we manage your Personal Information. We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the
Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the
Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal
Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, telephone
and facsimile, email, via our website (www.2pmservices.com.au), from respective websites, media and
publications, other publicly available sources and from third parties. We do not guarantee website links
or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you,
providing information to our clients and marketing. We may also use your Personal Information for
secondary purposes closely related to the primary purpose, in circumstances where you would
reasonably expect such use or disclosure. When we collect Personal Information we will, where
appropriate and where possible, explain why we are collecting the information and how we plan to use
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or via
Sensitive information is defined in the Privacy Act to include information or opinion about such things
as an individual’s racial or ethnic origin, political opinions, membership of a political association,
religious or philosophical beliefs, membership of a trade union or other professional body, criminal
record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose;
- With consent;
- or where required or authorised by law.
Where reasonable and practical to do so, we will collect your Personal Information only from you.
However, in some circumstances we may be provided with information by third parties. In such cases,
we will take reasonable steps to ensure that you are made aware of the information provided to us by
the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where there has been consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and
from unauthorized access, modification or disclosure.
When Personal Information is no longer needed for the purpose for which it was obtained, we will take
reasonable steps to destroy or permanently de-identify your Personal Information. However, most of
the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to
certain exceptions. If you wish to access your Personal Information, please contact us in writing or via
2PM Services will not charge any fee for an access request, but may charge an administrative fee for
providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing
the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to
make sure that your Personal Information we keep is accurate, complete and up-to-date. If you find
that the information we have is believed to be out of date or inaccurate, please advise us as soon as
practicable so we can update our records and ensure we can continue to provide quality services to
This Policy may change from time to time and is available here on our website.
Please contact us via any of the methods outlined below with any queries or complaints regarding our
Phone: 03 6105 0546
EMail : [email protected]
Mail: Level 2/9 Elizabeth Street, Hobart, 7000
ABN: 49 104 263 158