PROFILE

Jim is a highly accomplished Senior Consultant with more than 40 years of experience delivering complex technology, transformation and service delivery initiatives across public and private sector organisations.

He brings extensive experience across program delivery, ICT transformation, managed services, cyber security and commercial management. Jim has led major technology and operational programs across Australia, the United Kingdom, Ireland and the United States, including multimillion-dollar hospital ICT implementations, large-scale service transitions and complex managed service environments.

Combining executive leadership with deep delivery expertise, Jim is skilled at navigating complex change, establishing effective governance and improving operational performance. His strong commercial acumen and client-focused approach are supported by extensive experience in risk management, contract negotiation, service optimisation and multidisciplinary team leadership.

SPECIALIST EXPERTISE

• Program and Project Management
• ICT Service Delivery and Managed Services
• Business and Digital Transformation
• Commercial and Contract Management
• Governance, Risk and Operational Performance

INDUSTRY EXPERTISE

• Healthcare and Health Services
• Government
• Infrastructure and Facilities Management
• Energy and Resources
• Technology and SaaS Services

TECHNICAL EXPERTISE

• ITIL, PRINCE2 and MSP
• Cyber Security and ICT Infrastructure
• Power BI and Data Analytics
• Systems Integration
• SQL and Power Query

INTERESTS

• Travel and Photography
• Hiking and Camping
• Live Music
• Food and Wine
• Environment and Sustainability