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Rosemary Dixon-Ward

Senior Consultant

PROFILE

Rosemary is a highly experienced Senior Business Analyst with 20 years of experience delivering business analysis, transformation and improvement initiatives across public and private sector organisations.

She has contributed to complex business transformations, legislative and regulatory initiatives, digital projects, system migrations and organisational change. Her recent work at RACT has included process improvement, requirements management, legislative change, capability uplift and cross-division transformation. Rosemary is highly skilled in facilitating workshops, developing business cases, analysing and modelling processes, and translating complex business needs into clear and practical outcomes.

A particular strength is Rosemary’s ability to build capability around her. She has extensive experience mentoring Business Analysts and delivering IIBA-aligned business analysis training, alongside involvement in major government transformation programs, identity management initiatives and large-scale organisational integration. Her approach draws on Agile, Hybrid and Waterfall methodologies, with a strong focus on delivering value and improving business and customer outcomes.

SPECIALIST EXPERTISE

  • Business Analysis
  • Process Improvement
  • Stakeholder Engagement
  • Change Management
  • Business Capability Uplift

INDUSTRY EXPERTISE

  • Government
  • Finance
  • Education
  • Utilities
  • Not-for-Profit

TECHNICAL EXPERIENCE

  • JIRA and Confluence
  • Microsoft Office
  • Microsoft Visio and Lucid
  • iServer and Nintex ProMapp
  • BPMN, BABOK and IIBA Business Analysis Techniques

INTERESTS

  • Ballroom dancing, including Latin, Modern and New Vogue
  • Music, reading and travel
  • Bush and beach walking and yoga
  • Cooking and baking
  • Sewing, embroidery and gardening