PROFILE

Keshala is a highly motivated and hardworking IT professional with nearly two years of analytics and process enhancement experience in high-paced technology-driven customer environments.

She is recognised for her ability to communicate with a diverse customer base to ensure a positive customer service experience and repeat business. In addition to strong writing and documentation skills, Keshala offers demonstratable success in data management and experience with many solutions.  She has a proven ability to adapt through continuous learning in an Agile environment.

SPECIALIST EXPERTISE

• Business Requirement Analysis
• Business Process Mapping
• PowerBI
• Data Visualisation
• SQL
• Project Management
• Tableau
• Quantitative and Qualitative Research

INDUSTRY EXPERTISE

• Utilities
• Government
• Logistics
• Technology
• Healthcare

PERSONAL EXPERTISE

• Cricket and Netball
• Adventures